Returns


Merchandise Return Policy

All  items are inspected before leaving our factory. If any merchandise is returned for factory defects or workmanship, you must first obtain a Return Authorization Number. Any items returned without an authorization number will be refused or discarded. Any credit issued for merchandise returned for reasons other than factory defects or workmanship will be credited to your original method of payment less a 25% restocking fee and shipping and handling charges. We do not reimburse for return postage. Merchandise which has been laundered will not be accepted for return or replacement for any reason other than defects in manufacturing. Dream World Design and Custom Recreational Specialties reserves the right to determine whether or not the merchandise is refundable due to factory defects or workmanship. 

All Custom orders are non-returnable. 

Unconditional Warranty

Dream World Design, Inc. and Custom Recreational Specialties unconditionally warrants all of our products to be free from defects in workmanship and materials at time of purchase .If any merchandise is defective in workmanship or materials, they will be repaired or replaced, without charge. This warranty is given in place of all other warranties and assurances, whether expressed or implied, including but not limited to matters of quality, fitness of purpose, or merchant-ability and the vendor accepts no liability, under any circumstances whatsoever, for any consequential damage or loss suffered by anyone as a result of using or inability to use the goods. Dream World Design, Inc. and Custom Recreational Specialties will warranty all linens that we manufacture. Please inspect your linens before use or laundering. Laundered or used merchandise is non-refundable.